Privacy Policy

Xtex Polythene Ltd. take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We are committed to maintaining the trust and confidence of visitors to our web site, our customers and our employees.

We do not sell, rent or trade email lists with other companies and businesses for marketing, market research or commercial purposes, and we don't pass on your details to other websites or have links to other websites.

We collect questions, queries or feedback you leave in connection with our products, including your name, address, email address, phone number, fax number, and your bank sort code and account number, whether over the phone, in person, in writing, or through our web site or emails. This is so we can respond and communicate with you regarding your enquiries or contracts we have with you or your company, and for the financial and operational purposes needed to perform the duties or trading for which you have engaged us.

When someone visits www.xtex.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Employees give their individual consent as to what personal information they allow us to keep'

We take all reasonable precautions to keep any personal information secure including safeguards against unauthorised access, use or data loss. This includes ensuring our staff who work on our behalf comply with security standards.

Electronic information is stored on our server for customers, suppliers and employees, all paperbased details are filed in the office which is locked when unattended.

The information is kept for as long as we have reasonable business needs and in line with regulatory requirements or guidance.

Sending information oyer the intemet is generally not completely secure, and we can't guarantee the security of your data while it's in transit.

We may pass on your personal information if we have a legal obligation to do so.

You have the right to access the information we hold about you. lf you believe it is incorrect, you have the right to correct it. You can ask us to delete the personal information we hold about you when it is no longer required for a legitimate business need, legal or regulatory obligations or for the purpose for which it was collected. ' We will advise you where it is not possible to remove your data from our files and provide the reason why.

Our privacy policy is available for you to view on line on our website at ww.xtex.co.uk